Qualtrics Status

Online Review Management issues in All Regions

Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 10:51 UTC

Identified - We are ingesting new reviews but synchronisation of updates and deletes is currently impaired due to issues on Google's side.
Mar 02, 2026 - 07:51 UTC

Surveys Operational

Survey Taking Operational

Survey Editing Operational

Distributions Operational

Email Operational

SMS (Text) Operational

Logins Operational

Data Processing Degraded Performance

Projects Operational

Administration Operational

Dashboards Operational

Reports Operational

Workflows Operational

Tickets Operational

API / Developer Platform Operational

Website / App Insights Operational

WAI Project Editing Operational

Session Replay Operational

Visitor Intercept Display Operational

Stats iQ & Text iQ Operational

XM Community Operational

XM Directory & Contacts Operational

XM Directory Automations Operational

XM Directory Imports Operational

Directory Contacts Operational

Discover Studio Operational

Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational

US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational

UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational

EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational

ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational

FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational

Support Operational

Product Documentation Operational

Live Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 4, 2026

No incidents reported today.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

Discover Maintenance

Completed - The scheduled maintenance has been completed.
Mar 2, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:00 UTC

Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Feb 25, 19:16 UTC

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

Discover Maintenance

Completed - The scheduled maintenance has been completed.
Feb 23, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 01:00 UTC

Feb 22, 2026

No incidents reported.

Feb 21, 2026

Dashboard Export issues in all regions

Resolved - The issue has been resolved.
Feb 21, 05:45 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 21, 05:10 UTC

Investigating - We are currently investigating an issue with Visualized Data exports in all regions.
Feb 21, 00:11 UTC

Feb 20, 2026

Discover Automated Call Summaries issues in the US Region

Resolved - This incident has been resolved.
Feb 20, 19:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 18:37 UTC

Investigating - We are experiencing issues with Automated call summary (ACS) generation in the US Region.
Feb 20, 17:55 UTC

Feb 19, 2026

Online Review Management issues in All Regions

Resolved - The issue has been resolved.
Feb 19, 20:43 UTC

Update - We are continuing to monitor for any further issues.
Feb 18, 10:26 UTC

Update - We are ingesting new reviews but synchronisation of historical reviews is currently disabled due to issues on the google side.
Feb 18, 10:25 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 17:01 UTC

Investigating - We are currently investigating an issue with Online Review ingestion and processing for Connect to Google Places ORM Projects in All Regions due to issues with Google's APIs.
Feb 17, 15:43 UTC

Feb 18, 2026

Response ingestion delays in all regions

Resolved - The issue has been resolved.
Feb 18, 22:17 UTC

Monitoring - We were experiencing issues with delays in new responses being accessible on dashboards/reports/data & analysis as well as delays in reindexing jobs. A fix has been implemented and we are monitoring the results.
Feb 18, 20:50 UTC

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.