System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Nov 8, 2025 13:00-13:30 UTC

There will be a scheduled 30 minutes maintenance for Discover on Saturday November 8th at 8:00AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 07, 2025 - 20:25 UTC

Discover Maintenance Nov 9, 2025 01:00-01:30 UTC

There will be a scheduled 30 minutes maintenance for Discover on Saturday November 8th at 8:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 06, 2025 - 17:33 UTC

Discover Maintenance Nov 9, 2025 13:00-13:30 UTC

There will be a scheduled 30 minutes maintenance for Discover on Saturday November 9th at 8:00AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 07, 2025 - 21:23 UTC

Discover Maintenance Nov 9, 2025 17:30 - Nov 10, 2025 00:00 UTC

There will be a scheduled maintenance window for Discover every Sunday from 12:30-7:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 06, 2025 - 17:35 UTC
Nov 8, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:00 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Friday November 7th at 8:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 7, 17:37 UTC
Nov 7, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:10 UTC
Scheduled - There will be a scheduled 30 minutes maintenance for Discover on Friday November 7th at 12:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Nov 7, 17:06 UTC
Intermittent issues with CX Studio
Resolved - The issue has been resolved.
Nov 7, 14:07 UTC
Update - We are continuing to investigate this issue.
Nov 7, 13:25 UTC
Update - We are continuing to investigate this issue.
Nov 7, 12:02 UTC
Investigating - CX Studio is experiencing access issues intermittently. We are currently investigating this
Nov 7, 08:13 UTC
EX Projects Import/Deletion issues in European Region
Resolved - The issue has been resolved.
Nov 7, 12:01 UTC
Investigating - We are currently investigating an issue with Imports/Deletions on EX projects in European Region.
Nov 7, 09:28 UTC
Nov 6, 2025
Voice Data Processing Delays in US Region
Resolved - The issue has been resolved. The team is working on data processing for the missed period
Nov 6, 16:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 15:05 UTC
Investigating - We are currently investigating the audio data processing delays in US region
Nov 6, 14:59 UTC
Intermittent issues with CX Studio
Resolved - The issue has been resolved.
Nov 6, 12:17 UTC
Update - We are continuing to investigate this issue.
Nov 6, 11:17 UTC
Update - We are continuing to investigate this issue.
Nov 6, 07:55 UTC
Investigating - CX Studio is experiencing access issues intermittently. We are currently investigating this
Nov 6, 06:22 UTC
XM Directory issues in Eastern US Region
Resolved - The issue has been resolved.
Nov 6, 05:09 UTC
Update - We are continuing to investigate this issue. We are also seeing impact in creating distributions via the public API.
Nov 6, 00:58 UTC
Update - We are continuing to investigate this issue. We are also seeing impact to SMS distributions.
Nov 6, 00:49 UTC
Investigating - We are currently investigating an issue with the XM Directory and related workflow tasks in the Eastern US Region.
Nov 6, 00:30 UTC
Nov 5, 2025
Login and dashboard issues in Gov1/Fedramp brands
Resolved - The issue has been resolved.
Nov 5, 21:30 UTC
Update - We are continuing to investigate this issue. We are also seeing impact in Visitor Intercept Display and Survey Taking.
Nov 5, 21:13 UTC
Update - We are continuing to investigate this issue. We are seeing intermittent impact to dashboards, Studio dashboards, and Session Replay Recordings.
Nov 5, 20:47 UTC
Investigating - We are currently investigating an issue with logins in Gov1/Fedramp brands.
Nov 5, 20:23 UTC
Workflows Triggering delay in European region
Resolved - The issue has been resolved.
Nov 5, 11:26 UTC
Investigating - We are currently investigating delays in workflows triggering in European region.
Nov 5, 11:19 UTC
Nov 4, 2025
Issues for Brand Admins using Admin tab in in all regions
Resolved - The issue has been resolved.
Nov 4, 19:12 UTC
Investigating - We are currently investigating an issue within the Admin tab in all regions. Brand Admins may be unable to view or edit features in the Users and Groups subtabs at this time.
Nov 4, 18:20 UTC
Nov 3, 2025
CX Studio Unavailable
Resolved - This incident has been resolved.
Nov 3, 02:29 UTC
Monitoring - CX Studio is currently accessible but experiencing intermittent access issues.
Nov 2, 13:20 UTC
Identified - IBM has identified the issue on their platform and taking steps to mitigate the issue. Meanwhile CX Studio is still experiencing intermittent access issues.
Nov 1, 20:41 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Nov 1, 16:02 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 29, 17:16 UTC
Nov 2, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 UTC
Scheduled - There will be a scheduled maintenance window for Discover on Saturday 11/01 from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 29, 21:04 UTC
Nov 1, 2025
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Discover CX Studio Issues
Resolved - The issue has been resolved.
Oct 29, 12:25 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Oct 29, 10:51 UTC
Discover CX Studio Issues
Resolved - This incident has been resolved.
Oct 29, 03:05 UTC
Update - We are continuing to investigate this issue.
Oct 29, 00:59 UTC
Update - We are continuing to investigate this issue.
Oct 28, 23:31 UTC
Update - Not possible to access.
Oct 28, 22:26 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Oct 28, 22:14 UTC
Oct 28, 2025
Oct 27, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 21, 16:20 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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