Qualtrics Status

System Status

All Systems Operational

Surveys Operational

Survey Taking Operational

Survey Editing Operational

Distributions Operational

Email Operational

SMS (Text) Operational

Logins Operational

Data Processing Operational

Projects Operational

Administration Operational

Dashboards Operational

Reports Operational

Workflows Operational

Ticketing Operational

API / Developer Platform Operational

Website / App Insights Operational

WAI Project Editing Operational

Session Replay Operational

Visitor Intercept Display Operational

Stats iQ & Text iQ Operational

XM Community Operational

XM Directory & Contacts Operational

XM Directory Automations Operational

XM Directory Imports Operational

Directory Contacts Operational

Qualtrics Social Connect Operational

Web Interface Operational

API Operational

Data Processing Operational

External Issue Operational

Studio Operational

Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational

US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational

Support Operational

Product Documentation Operational

Live Support Operational

XM Discover Operational

Qualtrics Outbound Connector Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance in the Asia Pacific, Sydney region. Jul 27, 2024 16:00-17:30 UTC

There will be scheduled maintenance in our Asia Pacific, Sydney region. During this time, dashboard editors will not be able to create, modify, or delete dashboards, results reports, or printed reports. Editors should not make changes to dashboards, results reports, or printed reports during the affected time.
Posted on Jul 17, 2024 - 17:30 UTC

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Workflow delays in the Eastern US Region

Resolved - This incident has been resolved.
Jul 26, 14:13 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 26, 08:16 UTC

Investigating - We are currently investigating an issue regarding workflow delays in the Eastern US Region.
Jul 26, 04:26 UTC

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Distribution issues in the Eastern US region

Resolved - This incident has been resolved.
Jul 22, 03:45 UTC

Investigating - We are currently investigating an issue with distributions in the Eastern US region. Email distributions may be delayed and some email tasks may be failing.
Jul 19, 06:33 UTC

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Studio Report issues in European Region

Resolved - This incident has been resolved.
Jul 19, 17:04 UTC

Investigating - We are currently investigating an issue with Studio Reports, Studio dashboards and Studio exports and uploads in the European region.
Jul 19, 10:03 UTC

XMD Contact Import issues in European Region

Resolved - We experienced an issue with XMD Contact Imports not proceeding in the European region from 10:46am UTC to 11:14am UTC. This issue has been resolved.
Jul 19, 10:30 UTC

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Issues loading dashboard widgets in Singaporean region

Resolved - We have resolved an issue where dashboards widgets were not able to finish loading between 4:15 pm MST to 5:15 MST in the Singaporean region.
Jul 16, 20:15 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

Scheduled Maintenance in the Asia Pacific, Japan region

Completed - The scheduled maintenance has been completed.
Jul 13, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 16:00 UTC

Scheduled - There will be scheduled maintenance in our Asia Pacific, Japan region. During this time, dashboard editors will not be able to create, modify, or delete dashboards, results reports, or printed reports. Editors should not make changes to dashboards, results reports, or printed reports during the affected time.
Jul 8, 18:18 UTC

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.