Resolved -
The issue has been resolved.
Sep 17, 21:04 UTC
Update -
The impact to distributions has been resolved.
Sep 17, 20:34 UTC
Investigating -
We are currently investigating an issue that is causing XM directory pages to load slowly or timeout, distributions to be sent slowly or fail, and some searches in XM directory may fail or timeout in the European region. This began at 12:15 PM MT.
Sep 17, 20:13 UTC
Resolved -
The issue has been resolved.
Sep 13, 10:09 UTC
Investigating -
We are currently investigating an issue degraded performance in the European. Latency and failures possible in most actions and login failures may occur.
Sep 13, 09:40 UTC
Resolved -
The issue has been resolved.
Sep 12, 22:38 UTC
Identified -
We are currently investigating issues with distributions, participant tab loading in EX, survey taking, and imports and exports for XMD failing in our Eastern US region.
Sep 12, 22:30 UTC
Investigating -
We are currently investigating an issue causing survey takers who begin a survey from a personal link to experience errors and/or latency in the Eastern US region.
Sep 12, 22:07 UTC
Resolved -
We experienced an issue that caused long-loading widgets on dashboards between 7:47 AM MDT and 8:00 AM MDT in the Canadian Region. This incident has been resolved.
Sep 12, 13:30 UTC