System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Jul 14, 2025 12:00-14:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Jul 08, 2025 - 17:05 UTC
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Live Support issues
Resolved - We experienced issues with our support ticketing system from 9:20am-10:20am MST in all regions. Phone calls were unable to be placed and there may have been a delay in responses to chat and email tickets. We apologize for any inconvenience this may have caused.
Jul 7, 15:30 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jul 2, 17:10 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Latency in Eastern US region
Resolved - This incident has been resolved.
Jul 3, 02:51 UTC
Update - We are continuing to investigate this issue.
Jul 3, 01:54 UTC
Update - We are continuing to investigate this issue.
Jul 3, 01:53 UTC
Investigating - We are currently investigating this issue.
Jul 3, 01:43 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Workflows issues in all regions
Resolved - This incident has been resolved.
Jul 1, 05:11 UTC
Investigating - We are currently investigating an issue with Workflows with delayed start timing out in all regions.
Jun 30, 23:18 UTC
Jun 30, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 24, 19:57 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Discover Connector Access Issue in Australia Region
Resolved - This incident has been resolved.
Jun 28, 03:24 UTC
Investigating - Access to Discover connectors tab is impacted in ANZ region. We are currently investigating the issue.
Jun 27, 20:03 UTC
Jun 27, 2025
Discover Connector related issues in some US region Environments
Resolved - This incident has been resolved.
Jun 27, 19:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 18:56 UTC
Update - We are continuing to investigate this issue.
Jun 27, 18:15 UTC
Investigating - Data ingestion is currently delayed for some US region environments due to Discover Connectors related issues. We are investigating this.
Jun 27, 15:52 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.