All Systems Operational
Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Qualtrics Social Connect Operational
Web Interface ? Operational
API ? Operational
Data Processing ? Operational
External Issue ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 10, 2025
Resolved - The issue has been resolved.
Feb 10, 16:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 20:50 UTC
Update - We are continuing to investigate this issue.
Feb 7, 14:52 UTC
Investigating - We are currently investigating an issue with latency with Discover dashboards in the European region.
Feb 6, 16:38 UTC
Completed - The scheduled maintenance has been completed.
Feb 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Feb 4, 17:46 UTC
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - We experienced an issue with Legacy Results Report Exports in all regions from 24 January to 7 February. This issue has been resolved. This is referring to the Results Report page highlighted in this support page: https://www.qualtrics.com/support/survey-platform/reports-module/results-section/reports-overview/. If the export failed or your email containing the exported Legacy Results Report was not received, please try running it again.
Feb 7, 04:45 UTC
Feb 6, 2025
Feb 5, 2025
Resolved - The issue has been resolved.
Feb 5, 22:32 UTC
Monitoring - A fix has been implemented and we are continuing to monitor the results in the Canadian Region and FedRAMP Environment. All other regions are fully functional.
Feb 5, 21:59 UTC
Resolved - The issue has been resolved.
Feb 5, 21:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 20:33 UTC
Update - We are continuing to investigate this issue.
Feb 5, 19:53 UTC
Investigating - We are currently investigating an issue with accessing the look and feel tab in the survey builder in all regions.
Feb 5, 19:53 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jan 29, 16:28 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 02:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 23:54 UTC
Investigating - We are currently investigating an issue with SSO Logins in Western US, Canadian, Eastern US, Asia Pacific, Singaporean and Japanese regions.
Jan 29, 20:46 UTC
Jan 29, 2025
Jan 28, 2025

No incidents reported.

Jan 27, 2025
Completed - The scheduled maintenance has been completed.
Jan 27, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jan 21, 20:38 UTC