System Status

Online Review Management issues in All Regions

Incident Report for Qualtrics

Resolved

The issue has been resolved.
Posted Feb 19, 2026 - 20:43 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 18, 2026 - 10:26 UTC

Update

We are ingesting new reviews but synchronisation of historical reviews is currently disabled due to issues on the google side.
Posted Feb 18, 2026 - 10:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 17, 2026 - 17:01 UTC

Investigating

We are currently investigating an issue with Online Review ingestion and processing for Connect to Google Places ORM Projects in All Regions due to issues with Google's APIs.
Posted Feb 17, 2026 - 15:43 UTC
This incident affected: Data Processing.
← Current Status Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.