Scheduled Maintenance in the Eastern US Region

System Status

Scheduled Maintenance Report for Qualtrics

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2024 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 08, 2024 - 06:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 08, 2024 - 06:00 UTC

Scheduled

We will be performing scheduled maintenance in the Eastern US region on Sunday, December 8th, 2024 from 1 AM to 2 AM EST. During this maintenance window, customers in the Eastern US region may not be able to access the Qualtrics platform, and all services in the region will be intermittently available. Any scheduled survey and email distributions will be delayed and resume once maintenance is complete.

Posted Dec 02, 2024 - 20:06 UTC

This scheduled maintenance affected: Surveys (Survey Taking, Survey Editing), Distributions (Email, SMS (Text)), XM Directory & Contacts (XM Directory Automations, XM Directory Imports, Directory Contacts), Website / App Insights (WAI Project Editing, Session Replay, Visitor Intercept Display), and Logins, Data Processing, Projects, Administration, Dashboards, Reports, Workflows, Ticketing, API / Developer Platform, Stats iQ & Text iQ.

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.