Contact and participant imports delay issue in the Canadian region

Incident Report for Qualtrics

Resolved

The issue has been resolved.
Posted Jun 11, 2025 - 06:20 UTC

Update

We are continuing to investigate this issue.
Posted Jun 11, 2025 - 04:56 UTC

Investigating

We are currently investigating an issue with a delay in contact and participant imports in the Canadian region.
Posted Jun 11, 2025 - 04:56 UTC
This incident affected: XM Directory & Contacts (XM Directory Imports) and Data Processing.