CX Studio Unavailable

Incident Report for Qualtrics

Monitoring

CX Studio is currently accessible but experiencing intermittent access issues.

Posted Nov 02, 2025 - 13:20 UTC

Identified

IBM has identified the issue on their platform and taking steps to mitigate the issue. Meanwhile CX Studio is still experiencing intermittent access issues.

Posted Nov 01, 2025 - 20:41 UTC

Investigating

CX Studio is experiencing access issues and intermittency. We are currently investigating this.

Posted Nov 01, 2025 - 16:02 UTC

This incident affects: Discover Studio (Endpoint: https://cxstudio.clarabridge.net/dashboard/).

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.