Workflow delays and failures in the European, Canadian, Eastern US, Western US, and Singaporean regions

Incident Report for Qualtrics

Resolved

We experienced an issue with workflow delays in the European, Canadian, Eastern US, Western US, and Singaporean regions from 00:15 UTC to 02:45 UTC. This issue has been resolved.

Posted Apr 04, 2026 - 00:15 UTC

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.