Directory Delay issues in the Canadian region

Incident Report for Qualtrics

Resolved

The issue has been resolved.
Posted Oct 17, 2025 - 15:03 UTC

Investigating

We are currently investigating Directory issues with searching, sampling, and import delays in the Canadian region.
Posted Oct 17, 2025 - 14:38 UTC
This incident affected: XM Directory & Contacts (XM Directory Automations, XM Directory Imports, Directory Contacts).