Receipt Scanner question issues in all regions

Incident Report for Qualtrics

Resolved

This issue has been resolved

Posted Oct 02, 2026 - 05:00 UTC

Identified

A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.

Posted Oct 01, 2026 - 22:58 UTC

This incident affected: Surveys (Survey Taking).

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