System Status

Discover Connector Failures in European Regions

Incident Report for Qualtrics

Resolved

This incident has been resolved.
Posted Dec 15, 2025 - 02:38 UTC

Identified

The issue has been identified and recovery is in progress.
Posted Dec 15, 2025 - 02:35 UTC

Investigating

We are currently investigating the Discover Connector issues being seen in our European regions.
Posted Dec 15, 2025 - 00:56 UTC
This incident affected: Discover Studio (EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/).
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.