Website/App Feedback issues in European region

Incident Report for Qualtrics

Resolved

The issue has been resolved.

Posted Nov 28, 2023 - 22:15 UTC

Identified

We’ve taken steps to mitigate some of the impact. The issue is caused by a 3rd party vendor thus we are continuing to work with our networking and infrastructure providers to troubleshoot the issue with intercepts in the European region.

Posted Nov 27, 2023 - 17:49 UTC

Investigating

We are currently investigating an issue with Website/App Feedback in the European region.

Posted Nov 26, 2023 - 10:55 UTC

This incident affected: Website / App Insights (Visitor Intercept Display).

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.