System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Qualtrics Social Connect Operational
Web Interface ? Operational
API ? Operational
Data Processing ? Operational
External Issue ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Jun 16, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Jun 10, 2025 - 16:16 UTC
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Google Integration issues in all regions
Resolved - This incident has been resolved.
Jun 12, 19:53 UTC
Identified - We are currently investigating an issue with Google Integrations in all regions.
Jun 12, 18:50 UTC
Jun 11, 2025
Contact and participant imports delay issue in the Canadian region
Resolved - The issue has been resolved.
Jun 11, 06:20 UTC
Update - We are continuing to investigate this issue.
Jun 11, 04:56 UTC
Investigating - We are currently investigating an issue with a delay in contact and participant imports in the Canadian region.
Jun 11, 04:56 UTC
Jun 10, 2025

No incidents reported.

Jun 9, 2025
Email distribution issues in the European region, Western US region, and Canadian region
Resolved - The issue has been resolved.
Jun 9, 12:42 UTC
Update - We are continuing to investigate the issue. Additional impact detected in the Eastern US region.
Jun 8, 17:47 UTC
Investigating - We are currently investigating an issue with email distributions in the European region, Western US region, and Canadian region. Some email distributions are experiencing increased bounce rates. Impacted recipients can be found in the distribution history.
Jun 8, 14:14 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 4, 17:52 UTC
Jun 8, 2025
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Dashboard export issues in All Regions
Resolved - This incident has been resolved.
Jun 3, 03:02 UTC
Investigating - We are currently investigating an issue affecting certain widgets in dashboard exports across all regions. In dashboard exports, certain widgets may appear truncated or overlapping, preventing clients from viewing their data. The affected widgets include Response Ticker, Scorecard, and Question List.
Jun 3, 01:31 UTC
Jun 2, 2025
Discover Connector related issues in some US region Environments
Resolved - The incident is resolved, and recovery is underway.
Jun 2, 20:55 UTC
Monitoring - Job are working fine now and we are monitoring it.
Jun 2, 19:50 UTC
Investigating - We are seeing Discover Connectors related issues. We are investigating this.
Jun 2, 18:40 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
May 27, 19:09 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Review Ingestion Issue Affecting Search the Web Project
Resolved - This incident has been resolved.
May 30, 15:30 UTC
Investigating - We are currently investigating an issue with getting reviews from Google, Expedia, Travelocity, and Orbitz related only to the Search the Web project. No data has been lost, and the system is expected to be fully updated shortly.
May 30, 12:02 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.