All Systems Operational
Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Qualtrics Social Connect Operational
Web Interface ? Operational
API ? Operational
Data Processing ? Operational
External Issue ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Discover Maintenance Mar 17, 2025 00:00-02:00 UTC
There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Mar 11, 2025 - 20:17 UTC
Past Incidents
Mar 12, 2025

No incidents reported today.

Mar 11, 2025
Resolved - We experienced an issue with data processing in the European region from 12:15 to 1:15 PM MST. This issue has been resolved.
Mar 11, 18:00 UTC
Mar 10, 2025
Resolved - This incident has been resolved.
Mar 10, 04:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 03:50 UTC
Investigating - We are currently investigating an issue where the Survey Builder is only displaying in English, regardless of the user's account language settings.
Mar 10, 03:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 4, 19:11 UTC
Mar 9, 2025
Completed - The scheduled maintenance has been completed.
Mar 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 3, 22:39 UTC
Scheduled - There will be scheduled maintenance in our North America (IAD1) and Canada region. During this period, users will not be able to create/update/delete scheduled email exports for dashboards, results reports, and printed reports. Additionally, users will not be able to update/delete/create ticket reminders and brand administrators will not be able to configure the minutes of inactivity before logout on the Admin page at this time. Existing schedules for email exports and ticket reminders will continue to work as usual.

Users should refrain from updating their schedules for email exports and ticket reminders. Brand administrators should also avoid configuring the minutes of inactivity before logout on the Admin page.

Mar 3, 22:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 04:15 UTC
Scheduled - There will be scheduled maintenance in our Western and GovCloud US region. During this period, users will not be able to create/update/delete scheduled email exports for dashboards, results reports, and printed reports. Additionally, users will not be able to update/delete/create ticket reminders and brand administrators will not be able to configure the minutes of inactivity before logout on the Admin page at this time. Existing schedules for email exports and ticket reminders will continue to work as usual.

Users should refrain from updating their schedules for email exports and ticket reminders. Brand administrators should also avoid configuring the minutes of inactivity before logout on the Admin page.

Mar 3, 22:37 UTC
Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved.
Mar 3, 16:24 UTC
Investigating - We are currently investigating an issue with widgets not loading for dashboards and reports in the Western US region
Mar 3, 15:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Feb 26, 16:20 UTC
Mar 2, 2025

No incidents reported.

Mar 1, 2025
Completed - The scheduled maintenance has been completed.
Mar 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 22:15 UTC
Scheduled - There will be scheduled maintenance in our Europe(Frankfurt) and UK region. During this period, users will not be able to create/update/delete scheduled email exports for dashboards, results reports, and printed reports. Additionally, users will not be able to update/delete/create ticket reminders and brand administrators will not be able to configure the minutes of inactivity before logout on the Admin page at this time. Existing schedules for email exports and ticket reminders will continue to work as usual.

Users should refrain from updating their schedules for email exports and ticket reminders. Brand administrators should also avoid configuring the minutes of inactivity before logout on the Admin page.

Feb 25, 17:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 1, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 17:15 UTC
Scheduled - There will be scheduled maintenance in our Japan and Singapore region. During this period, users will not be able to create/update/delete scheduled email exports for dashboards, results reports, and printed reports. Additionally, users will not be able to update/delete/create ticket reminders and brand administrators will not be able to configure the minutes of inactivity before logout on the Admin page at this time. Existing schedules for email exports and ticket reminders will continue to work as usual.

Users should refrain from updating their schedules for email exports and ticket reminders. Brand administrators should also avoid configuring the minutes of inactivity before logout on the Admin page.

Feb 25, 17:55 UTC
Feb 28, 2025
Resolved - Recovery is completed.
Feb 28, 21:07 UTC
Monitoring - Issue is fixed and recovery is in progress. We are also monitoring for any further issues.
Feb 28, 16:07 UTC
Investigating - We are investigating a data processing issue in the European region.
Feb 28, 15:56 UTC
Resolved - The issue has been resolved.
Feb 28, 12:53 UTC
Investigating - We are investigating a data processing issue in the European region, and the connectors tab is currently unavailable for affected accounts
Feb 28, 11:53 UTC
Resolved - This incident has been resolved.
Feb 28, 09:23 UTC
Investigating - We are currently investigating an issue causing latencies of up to an hour in email distributions in the Western US Region.
Feb 27, 16:55 UTC
Feb 27, 2025
Resolved - The issue has been resolved.
Feb 27, 03:17 UTC
Investigating - We are currently investigating an issue with building datasets in the data modeler in the Singaporean region.
Feb 27, 03:06 UTC
Feb 26, 2025

No incidents reported.