System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
Experience Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance May 4, 2026 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Apr 27, 2026 - 22:50 UTC
May 1, 2026

No incidents reported today.

Apr 30, 2026
Degraded performance across the general platform in the United Kingdom region
Resolved - We experienced an issue with degraded performance in the platform in the United Kingdom region from 6:30 AM to 8:10 AM. This issue has been resolved.
Apr 30, 12:30 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Issues in creating and updating tickets in all regions
Resolved - The issue has been resolved.
Apr 28, 16:08 UTC
Update - We have identified and currently investigating an issue with triggering workflows based on ticket events in all regions.
Apr 28, 14:28 UTC
Investigating - We are currently investigating a latency with creating and updating tickets in all regions.
Apr 28, 12:36 UTC
Apr 27, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Apr 21, 15:30 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Visitor Intercept Display issues in the Eastern US region
Resolved - Visitor Intercept Display: degraded performance with intercept rendering for 30 minutes.
Apr 25, 08:00 UTC
Apr 24, 2026
EX Person Import Delays in European Region
Resolved - This issue has been resolved.
Apr 24, 20:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 19:52 UTC
Investigating - We are currently investigating a delay with importing EX Persons in the European region.
Apr 24, 19:30 UTC
Reports metric configuration issues in all regions
Resolved - This incident has been resolved.
Apr 24, 01:36 UTC
Investigating - We are currently investigating an issue with configuring metrics in reports in all regions. During this time, users will be unable to select metrics other than the default in newly created widgets, or previously configured metrics in existing widgets.
Apr 24, 00:35 UTC
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Apr 14, 18:03 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.