System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Qualtrics Social Connect Operational
Web Interface ? Operational
API ? Operational
Data Processing ? Operational
External Issue ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Apr 7, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Apr 01, 2025 - 19:16 UTC
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Project copying issues in the Eastern US and Canadian regions
Resolved - This incident has been resolved.
Mar 31, 14:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 13:46 UTC
Investigating - We are currently investigating an issue with copying projects in the Eastern US and Canadian regions.
Mar 31, 13:35 UTC
2 Factor Authentication issues in European region
Resolved - The 2FA issues are now resolved.
Mar 31, 10:33 UTC
Update - We are continuing to investigate this issue.
Mar 31, 08:06 UTC
Investigating - We are currently investigating the issue surrounding 2 Factor Authentication in the European region.
Mar 31, 08:06 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 25, 16:12 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Automation, Workflow, and API Request issues in Canadian region
Resolved - We experienced an issue with Automations, Workflows, and API Requests in the Canadian region from 12:00 PM PST on 3/25/2025 to 10:45 AM PST on 3/26/2025. This issue has been resolved.
Mar 25, 18:00 UTC
Mar 24, 2025
EX Dashboard Data issues in All Regions
Resolved - This incident has been resolved.
Mar 24, 05:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 05:26 UTC
Update - We are continuing to investigate this issue.
Mar 24, 05:20 UTC
Investigating - We are currently investigating an issue where dashboard data is not saving in all regions.
Mar 24, 05:19 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 19, 14:59 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
EX Directory issues in the Canadian region
Resolved - The issue has been resolved.
Mar 20, 00:59 UTC
Investigating - We are currently investigating an issue with contact imports and searches in the EX Directory in the Canadian region.
Mar 20, 00:53 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.