All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Sep 27, 2026 20:00 - Sep 28, 2026 02:00 UTC

There will be a scheduled extended maintenance window for Discover on Sunday from 4:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Sep 21, 2026 - 17:39 UTC

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

Intermittent access issue for Discover Designer UI in Canada Instance
Resolved - This incident has been resolved.
Sep 22, 19:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 17:14 UTC
Investigating - We are currently investigating this issue.
Sep 22, 16:57 UTC
Intermittent Discover Dashboard and Export api Issue
Resolved - This incident has been resolved.
Sep 22, 18:48 UTC
Monitoring - A fix has been implemented and we are monitoring it currently.
Sep 22, 17:53 UTC
Investigating - Some of our US region environments are experiencing intermittent Discover Dashboard and Export api issues. We are currently investigating this.
Sep 22, 16:16 UTC

Sep 21, 2026

Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 16, 18:41 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

TextIQ issues in all regions
Resolved - This incident has been resolved.
Sep 17, 19:12 UTC
Investigating - We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.
Sep 17, 18:00 UTC

Sep 16, 2026

Workflow execution delays in multiple regions
Resolved - We experienced an issue with 'Survey Response Event' triggered workflows being delayed in Singaporean, Japanese, European, and Asia Pacific regions. Impact was between 9 and 11 AM MT on Sept 16. The issue has been resolved.
Sep 16, 15:00 UTC
Salesforce Workflow Connection issues noticed in all Regions
Resolved - The issue has been resolved.
Sep 16, 13:43 UTC
Investigating - We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Sep 16, 09:53 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 8, 16:27 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Some Workflow Tasks not loading, affecting all regions.
Resolved - This incident has been resolved.
Sep 9, 11:58 UTC
Investigating - We are currently investigating an issue with workflow tasks not loading ending in a blank page, affecting all regions.
Sep 9, 10:08 UTC
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