All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Nov 9, 2026 01:00-03:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Nov 03, 2026 - 20:05 UTC

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

EX project issues in the Western US region
Resolved - The issue has been resolved.
Nov 3, 16:52 UTC
Investigating - We are currently investigating issues with EX project distributions and participant searches in the Western US region.
Nov 3, 16:25 UTC
Legacy Results-Report export issues in FedRAMP environment
Resolved - The issue has been resolved.
Nov 3, 02:22 UTC
Investigating - We are currently investigating an issue with legacy results-report exports in the FedRAMP environment.
Nov 3, 01:15 UTC

Nov 2, 2026

XM Directory Task issues in the Eastern US and United Kingdom regions
Resolved - We experienced an issue with email distributions sent via the XM Directory task in the Eastern US and United Kingdom regions from November 2nd at 12:30 UTC to November 3rd at 00:33 UTC. This issue has been resolved.
Nov 2, 12:30 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 28, 15:55 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Discover Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 20, 16:06 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Customer Hub Issues
Resolved - This incident has been resolved.
Oct 23, 15:19 UTC
Investigating - We are currently investigating issues regarding a segment of customers being unable to access the My License page, submit payments through our client billing service, or submit Account Services tickets.
Oct 23, 03:18 UTC
Salesforce Integration issues in all regions
Resolved - This incident has been resolved.
Oct 23, 08:40 UTC
Investigating - We are currently investigating an issue with Salesforce integrations in all regions. For further details from the Salesforce end, please read through their current incident report here: https://status.salesforce.com/incidents/20004512.
Oct 23, 03:26 UTC
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