System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
XM Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Apr 20, 2026 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Apr 14, 2026 - 18:03 UTC
Apr 16, 2026
Issue with some Discover Classification and Realtime Downstream Jobs in US Region
Resolved - Discover Classification and Realtime Downstream Jobs are completing fine.
Apr 16, 03:20 UTC
Monitoring - Fix has been applied and we are monitoring the jobs progress.
Apr 16, 01:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 21:47 UTC
Investigating - We are seeing issue with some Discover Classification and Realtime Downstream Jobs in US Region, its taking longer than expected.
Apr 15, 19:02 UTC
Apr 15, 2026
Dashboard issues in Asia Pacific region
Resolved - The issue has been resolved.
Apr 15, 22:39 UTC
Investigating - We are currently investigating an issue with dashboards in the Asia Pacific region. Dashboard widgets may fail to display data at this time.
Apr 15, 22:05 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Apr 9, 16:35 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Dashboard issues in the European region
Resolved - The issue has been resolved.
Apr 8, 03:26 UTC
Investigating - We are currently investigating an issue with seeing new data populating dashboards in the European region.
Apr 8, 02:55 UTC
Apr 7, 2026
Survey Building and Creation issues in United Kingdom, Canadian, European, and Japanese regions
Resolved - The issue has been resolved.
Apr 7, 18:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 18:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 7, 17:52 UTC
Investigating - We are currently investigating an issue with survey building and creation in United Kingdom, Canadian, European, and Japanese regions. Users may also see issues with sending distributions during this time.
Apr 7, 17:49 UTC
Discover Studio — US Region Outage
Resolved - This incident has resolved
Apr 7, 11:47 UTC
Update - We are continuing to investigate this issue.
Apr 7, 10:19 UTC
Investigating - Discover Studio for US Region is experiencing 504 Gateway errors. We are currently investigating the issue.
Apr 7, 10:15 UTC
Apr 6, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Apr 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 31, 23:56 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026
Workflow delays and failures in the European, Canadian, Eastern US, Western US, and Singaporean regions
Resolved - We experienced an issue with workflow delays in the European, Canadian, Eastern US, Western US, and Singaporean regions from 00:15 UTC to 02:45 UTC. This issue has been resolved.
Apr 4, 00:15 UTC
Apr 3, 2026
Extraction task workflow delays in all regions
Resolved - We experienced an issue with extraction task workflow delays in all regions from 22:42 UTC to 00:45 UTC. This issue has been resolved.
Apr 3, 22:42 UTC
Apr 2, 2026

No incidents reported.

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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.