System Status
CX Studio Unavailable
Identified - IBM has identified the issue on their platform and taking steps to mitigate the issue. Meanwhile CX Studio is still experiencing intermittent access issues.
Nov 01, 2025 - 20:41 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Nov 01, 2025 - 16:02 UTC
Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Partial Outage
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Partial Outage
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Nov 3, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Oct 29, 2025 - 17:16 UTC
Nov 2, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Nov 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 UTC
Scheduled - There will be a scheduled maintenance window for Discover on Saturday 11/01 from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 29, 21:04 UTC
Nov 1, 2025

Unresolved incident: CX Studio Unavailable.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Discover CX Studio Issues
Resolved - The issue has been resolved.
Oct 29, 12:25 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Oct 29, 10:51 UTC
Discover CX Studio Issues
Resolved - This incident has been resolved.
Oct 29, 03:05 UTC
Update - We are continuing to investigate this issue.
Oct 29, 00:59 UTC
Update - We are continuing to investigate this issue.
Oct 28, 23:31 UTC
Update - Not possible to access.
Oct 28, 22:26 UTC
Investigating - CX Studio is experiencing access issues and intermittency. We are currently investigating this.
Oct 28, 22:14 UTC
Oct 28, 2025
Oct 27, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 21, 16:20 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
EX distribution issues in the Eastern US region.
Resolved - This incident has been resolved.
Oct 22, 14:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 14:13 UTC
Identified - Recurring Lifecycle EX distributions are delayed due to the recent AWS outage. All distributions will be sent out shortly.
Oct 22, 13:51 UTC
Oct 21, 2025
Email and SMS Distribution issues in multiple regions
Resolved - The issue has been resolved.
Oct 21, 15:14 UTC
Investigating - We are currently investigating an issue with Email and SMS distributions in European, Canadian, and Western and Eastern US regions.
Oct 21, 14:51 UTC
Platform, Studio, and Discover connector issues in the Eastern US region
Resolved - This issue has been resolved.
Oct 21, 08:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 07:42 UTC
Update - We are continuing to investigate this issue.
Oct 21, 07:32 UTC
Update - We are continuing to investigate this issue.
Oct 21, 06:07 UTC
Update - We are continuing to investigate this issue.
Oct 20, 21:07 UTC
Update - We are continuing to investigate this issue.
Oct 20, 19:22 UTC
Update - We are continuing to investigate this issue.
Oct 20, 18:40 UTC
Update - We are continuing to investigate this issue.
Oct 20, 16:21 UTC
Update - We are continuing to investigate this issue.
Oct 20, 16:13 UTC
Update - We are continuing to investigate this issue.
Oct 20, 14:05 UTC
Update - We are continuing to investigate this issue.
Oct 20, 13:55 UTC
Investigating - We are currently investigating this issue.
Oct 20, 13:54 UTC
Oct 20, 2025
Platform and support request submission issues in the Eastern US region
Resolved - This incident has been resolved.
Oct 20, 10:45 UTC
Update - We are continuing to investigate this issue.
Oct 20, 08:58 UTC
Update - We are continuing to investigate this issue.
Oct 20, 08:19 UTC
Investigating - We are currently investigating an issue with the Qualtrics platform, services and customer support in the Eastern US region.
Oct 20, 08:07 UTC
Discover classification dataflow failures in some EU region Environments
Resolved - This incident has been resolved.
Oct 20, 10:13 UTC
Monitoring - A fix has been implemented, we are monitoring the results.
Oct 20, 07:42 UTC
Investigating - Discover classification dataflow's are failing in some of our EU region environments including any other dataflow which uses classification component e.g. Realtime Downstream. This will impact classified data enrichment. We are currently investigating this.
Oct 19, 21:51 UTC
Dashboard access and support request submission issues in multiple regions
Resolved - This incident has been resolved.
Oct 20, 09:58 UTC
Update - We are continuing to investigate this issue.
Oct 20, 08:58 UTC
Update - We are continuing to investigate this issue.
Oct 20, 08:20 UTC
Investigating - We are currently investigating an issue with dashboards loading and customer support in multiple regions.
Oct 20, 08:10 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Oct 14, 00:15 UTC
Oct 19, 2025
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.