Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 2026 - 20:35 UTC
Update - We are continuing to investigate this issue.
Sep 23, 2026 - 19:21 UTC
Update - We are continuing to investigate this issue.
Sep 23, 2026 - 16:40 UTC
Investigating - We are currently investigating this issue.
Sep 23, 2026 - 16:40 UTC
Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Degraded Performance
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Degraded Performance
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Sep 27, 2026 20:00 - Sep 28, 2026 02:00 UTC

There will be a scheduled extended maintenance window for Discover on Sunday from 4:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Sep 21, 2026 - 17:39 UTC

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

Unresolved incident: Intermittent Discover Dashboard and Export API Issues for some US region instances.

Sep 22, 2026

Resolved - This incident has been resolved.
Sep 22, 19:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 17:14 UTC
Investigating - We are currently investigating this issue.
Sep 22, 16:57 UTC
Resolved - This incident has been resolved.
Sep 22, 18:48 UTC
Monitoring - A fix has been implemented and we are monitoring it currently.
Sep 22, 17:53 UTC
Investigating - Some of our US region environments are experiencing intermittent Discover Dashboard and Export api issues. We are currently investigating this.
Sep 22, 16:16 UTC

Sep 21, 2026

Completed - The scheduled maintenance has been completed.
Sep 21, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 16, 18:41 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 19:12 UTC
Investigating - We are currently investigating an issue with TextIQ dashboards being stuck in the "Syncing" state indefinitely.
Sep 17, 18:00 UTC

Sep 16, 2026

Resolved - We experienced an issue with 'Survey Response Event' triggered workflows being delayed in Singaporean, Japanese, European, and Asia Pacific regions. Impact was between 9 and 11 AM MT on Sept 16. The issue has been resolved.
Sep 16, 15:00 UTC
Resolved - The issue has been resolved.
Sep 16, 13:43 UTC
Investigating - We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Sep 16, 09:53 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Sep 8, 16:27 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.