System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Jul 6, 2026 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Jun 30, 2026 - 17:43 UTC
Jun 30, 2026
Issues with search function on Support Site
Resolved - This incident has been resolved.
Jun 30, 09:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 09:39 UTC
Investigating - We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Jun 30, 09:20 UTC
Jun 29, 2026
Webservice issues in the Eastern US, Europe, Canadian, Singaporean, and Asia Pacific regions
Resolved - We experienced an issue with Webservice tasks in the Eastern US, Europe, Canada, Singapore, and Asia Pacific regions from 19:20 to 21:15 UTC. The system automatically retried these tasks more than once, causing multiple successful runs. The issue has been resolved.
Jun 29, 19:20 UTC
Comment Translation issues in all regions
Resolved - This incident has been resolved.
Jun 29, 13:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 12:50 UTC
Investigating - We are currently investigating an issue with comments in new responses for surveys/ORMs not being translated automatically. No data has been lost and the translations will be available shortly.
Jun 29, 11:42 UTC
Degraded API Performance in the Western US region
Resolved - We experienced an issue with the Public API in the Western US region from 12:08 to 12:38 UTC. This issue has been resolved.
Jun 29, 12:08 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 23, 17:48 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Discover Voice Ingestion issues in the Canadian Region
Resolved - This incident has been resolved.
Jun 25, 20:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 25, 20:14 UTC
Investigating - Discover Voice Data is currently facing issues with ingestion in the Canadian Region
Jun 25, 17:22 UTC
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 16, 17:24 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Discover Topic Generation Issues in EU region
Resolved - Discover EU regions faced issues with topic model generation. This has been resolved.
Jun 18, 20:00 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.