System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 14, 2026

No incidents reported today.

Jul 13, 2026
Discover Dashboard Issues in US Region
Resolved - This incident has been resolved.
Jul 13, 15:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 13, 15:24 UTC
Update - We are continuing to investigate this issue.
Jul 13, 14:31 UTC
Investigating - We are seeing an issue with some US region environments which is causing errors on Discover dashboards. We are currently investigating the issue.
Jul 13, 14:15 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jul 7, 16:52 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Discover Dashboard slowness and Data ingestion issue in US region
Resolved - This incident has been resolved.
Jul 9, 18:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 18:32 UTC
Investigating - We are seeing issue with the some of our US region environments which is causing Discover dashboard slowness and intermittent data ingestion issues. We are currently investigating it.
Jul 9, 18:14 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 30, 17:43 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
Discover - Dashboard Data visualization, Designer and Connectors Unavailable
Resolved - This incident has been resolved.
Jun 30, 22:45 UTC
Monitoring - CA1 Accounts are now operational.
Jun 30, 22:39 UTC
Identified - AUS1 Accounts are now operational. In progress for CA1.
Jun 30, 22:36 UTC
Update - We are continuing to investigate this issue.
Jun 30, 22:25 UTC
Investigating - We are currently investigating an issue with Dashboard Data viewing, Connectors and Designer being unavailable in XM Discover CA1 and AUS1.
Jun 30, 22:24 UTC
Issues with search function on Support Site
Resolved - This incident has been resolved.
Jun 30, 09:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 09:39 UTC
Investigating - We are currently investigating issues with the search function on our Support Site. All support pages are accessible via the table of contents menu. Our team is actively working on a resolution as quickly as possible. We apologize for any inconvenience this may cause.
Jun 30, 09:20 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.