System Status

All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Sep 8, 2025 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Sep 02, 2025 - 16:06 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025
Dashboard latency issues in the Eastern US and Singaporean regions
Resolved - The issue has been resolved.
Sep 1, 11:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 06:42 UTC
Investigating - We are currently investigating this issue.
Sep 1, 05:08 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Aug 26, 19:51 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025
Distributions stats issues in Canadian region
Resolved - This incident has been resolved.
Aug 30, 00:21 UTC
Investigating - We are currently investigating an issue with distributions stats in the Canadian region
Aug 29, 23:14 UTC
Aug 29, 2025
Survey Taking issues in all regions
Resolved - We experienced an issue with Survey Taking in all regions from 07:00 to 10:30 CST. This incident has been resolved.
Aug 29, 13:00 UTC
Aug 28, 2025

No incidents reported.

Aug 27, 2025
Distributions issues in Western US region
Resolved - This incident has been resolved.
Aug 27, 20:28 UTC
Investigating - We are currently investigating an issue with distributions being delayed in the Western US region.
Aug 27, 19:39 UTC
Aug 26, 2025
Degraded API Performance in the Canadian, Eastern US and European regions
Resolved - The incident has been resolved in all datacenters.
Aug 26, 12:41 UTC
Investigating - Public API is currently down in the Canadian region, European region and Eastern US region. Possible effects could be some 5XX errors in these affected datacenters. We are working on getting this back up and running as soon as possible.
Aug 26, 10:17 UTC
Aug 25, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Aug 19, 17:48 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.