Qualtrics Status

System Status

All Systems Operational

Surveys Operational

Survey Taking Operational

Survey Editing Operational

Distributions Operational

Email Operational

SMS (Text) Operational

Logins Operational

Data Processing Operational

Projects Operational

Administration Operational

Dashboards Operational

Reports Operational

Workflows Operational

Ticketing Operational

API / Developer Platform Operational

Website / App Insights Operational

WAI Project Editing Operational

Session Replay Operational

Visitor Intercept Display Operational

Stats iQ & Text iQ Operational

XM Community Operational

XM Directory & Contacts Operational

XM Directory Automations Operational

XM Directory Imports Operational

Directory Contacts Operational

Qualtrics Social Connect Operational

Web Interface Operational

API Operational

Data Processing Operational

External Issue Operational

Discover Studio Operational

Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational

US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational

Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational

UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational

EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational

ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational

FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational

Support Operational

Product Documentation Operational

Live Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Discover Maintenance Feb 24, 2025 01:00-03:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Feb 19, 2025 - 14:33 UTC

Past Incidents

Feb 23, 2025

No incidents reported today.

Feb 22, 2025

Scheduled Maintenance in the Sydney region

Completed - The scheduled maintenance has been completed.
Feb 22, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 17:15 UTC

Scheduled - There will be scheduled maintenance in our Sydney region. During this period, users will not be able to create/update/delete scheduled email exports for dashboards, results reports, and printed reports. Additionally, users will not be able to update/delete/create ticket reminders and brand administrators will not be able to configure the minutes of inactivity before logout on the Admin page at this time. Existing schedules for email exports and ticket reminders will continue to work as usual.

Users should refrain from updating their schedules for email exports and ticket reminders. Brand administrators should also avoid configuring the minutes of inactivity before logout on the Admin page.
Feb 18, 15:50 UTC

Feb 21, 2025

Dashboard issues in Eastern US Region

Resolved - This incident has been resolved.
Feb 21, 21:07 UTC

Investigating - We are currently investigating an issue with dashboards not loading in the Eastern US Region. Users may not be able to access dashboard content during this time.
Feb 21, 20:45 UTC

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

Distribution delays in Eastern US Region

Resolved - This incident has been resolved.
Feb 18, 22:53 UTC

Monitoring - A fix has been implemented and we are monitoring for results.
Feb 18, 22:06 UTC

Investigating - We are currently investigating distribution delays in our Eastern US Region. End users may notice distributions with status "In Progress" for an extended period of time.
Feb 18, 20:22 UTC

Feb 17, 2025

Discover Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 UTC

Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Feb 11, 21:14 UTC

Feb 16, 2025

360 Project Distribution issues in all regions

Resolved - The issue has been resolved.
Feb 16, 10:25 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 09:45 UTC

Investigating - We are currently investigating an issue with sending some 360 distributions in all regions.
Feb 16, 09:40 UTC

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

Discover Dashboard issues in the European region

Resolved - The issue has been resolved.
Feb 10, 16:09 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 20:50 UTC

Update - We are continuing to investigate this issue.
Feb 7, 14:52 UTC

Investigating - We are currently investigating an issue with latency with Discover dashboards in the European region.
Feb 6, 16:38 UTC

Discover Maintenance

Completed - The scheduled maintenance has been completed.
Feb 10, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:00 UTC

Feb 9, 2025

No incidents reported.

Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.