System Status
All Systems Operational
Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Qualtrics Social Connect Operational
Web Interface ? Operational
API ? Operational
Data Processing ? Operational
External Issue ? Operational
Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Video capture questions not being able to record data issue in all regions.
Resolved - The issue has been resolved.
Apr 18, 02:14 UTC
Investigating - We are currently investigating an issue with video capture questions not being able to record data on non-simple layouts when using browsers that are not Safari in all regions.
Apr 18, 01:33 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Data processing issues in Eastern US region
Resolved - The issue has been resolved.
Apr 16, 01:02 UTC
Investigating - We are currently investigating a delay with reindexing data in Data & Analysis and dashboards in the Eastern US region.
Apr 15, 23:26 UTC
Apr 15, 2024
Issues viewing data in Eastern US region
Resolved - The issue has been resolved.
Apr 15, 17:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:22 UTC
Investigating - We are currently investigating an issue with viewing the Data & Analysis tab in the Eastern US region.
Apr 15, 16:19 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
XMD Create directory contact Public API failing in all Regions
Resolved - XMD Create directory contact Public API failing in all Regions from 12:45PM-2:30PM MDT
Apr 10, 18:30 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.