System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
XM Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 6, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Apr 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 31, 23:56 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026
Workflow delays in the European and Singaporean regions
Resolved - We experienced an issue with workflow delays in the European and Singaporean regions from 00:15 UTC to 02:45 UTC. This issue has been resolved.
Apr 4, 00:15 UTC
Apr 3, 2026
Extraction task workflow delays in all regions
Resolved - We experienced an issue with extraction task workflow delays in all regions from 22:42 UTC to 00:45 UTC. This issue has been resolved.
Apr 3, 22:42 UTC
Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 25, 16:23 UTC
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Support Site Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 UTC
Scheduled - We'll be performing maintenance from March 26 at 5pm ET until March 27 at 8pm ET. If you can’t access a page during this time, please contact us via your Customer Hub for immediate help.
Mar 25, 18:39 UTC
Mar 26, 2026
[Retroactive] Multiple services impacted in all regions
Resolved - We experienced an issue affecting multiple services intermittently across all regions from 13:15 UTC to 14:00 UTC. This issue has been resolved.
Mar 26, 13:15 UTC
Issues with Support Documentation
Resolved - The issue has been resolved.
Mar 26, 00:14 UTC
Investigating - We are currently investigating issues with our product Support Pages in all regions. Our team is actively working on a resolution.
Mar 25, 22:34 UTC
Mar 25, 2026
Discover File Connectors are experiencing issues in multiple regions
Resolved - This incident has been resolved.
Mar 25, 06:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Mar 25, 02:57 UTC
Update - We are continuing to investigate this issue.
Mar 24, 16:39 UTC
Investigating - Discover File Connectors are failing and experiencing issues for Qualtrics-Owned SFTP Servers. We are currently investigating this.
Mar 24, 16:04 UTC
Mar 24, 2026
Mar 23, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 16, 15:37 UTC
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.