System Status

All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Online Panels Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
XM Directory / Contacts Operational
Dashboards Operational
Results and Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Online Reputation Management Operational
Qualtrics-owned SFTP server Operational
Stats iQ & Text iQ Operational
Experience Community Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Jun 22, 2026 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Jun 16, 2026 - 17:24 UTC
Jun 21, 2026

No incidents reported today.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 9, 16:00 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Site Intercept issues in NA region
Resolved - This incident has been resolved.
Jun 11, 15:04 UTC
Investigating - We are currently investigating an issue with Site Intercepts displaying in NA Region
Jun 11, 14:23 UTC
Digital Experience Analytics issue in the Western US region
Resolved - The issue has been resolved.
Jun 11, 04:26 UTC
Investigating - We are currently investigating an issue with failure to create or record sessions in Digital Experience Analytics in the Western US region.
Jun 11, 04:24 UTC
Jun 10, 2026
Data issues in the Eastern US region
Resolved - We experienced an issue with data and widgets loading in the Eastern US region from 12:00 PM MDT to 1:08 PM MDT. This issue has been resolved.
Jun 10, 18:00 UTC
Organisational hierarchy issue in multiple regions
Resolved - The issue has been resolved.
Jun 10, 04:05 UTC
Investigating - We are currently investigating an issue with organisational hierarchy not loading in multiple regions.
Jun 10, 02:03 UTC
XM Mobile App issues in the FedRAMP environment
Resolved - The issue has been resolved.
Jun 10, 03:29 UTC
Investigating - We are currently investigating an issue with users being unable to access XM Mobile App on Android version 15 and lower in the FedRAMP environment.
Jun 10, 01:51 UTC
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 2, 16:14 UTC
Jun 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.