System Status
Issues with bulk user input in CX User Admin across all regions
Incident Report for Qualtrics
Resolved
This incident has been resolved.
Posted Sep 25, 2022 - 06:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2022 - 15:05 UTC
Investigating
We are currently investigating the inability to import users by file (bulk import) through the CX User Admin tab.
Posted Sep 22, 2022 - 21:44 UTC
This incident affected: Administration.
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Disclaimer: This page reports issues that have occurred at a data center wide level, which may or may not have impacted your particular Qualtrics account. Except as expressly and separately confirmed in writing by Qualtrics, the existence and presence of issues on this page does not automatically entitle you, the Customer, to any “Fee Credits” (as defined in the Order Form, Master Services Agreement or General Terms and Conditions between you and Qualtrics) unless and until you have filed a support ticket with Qualtrics and Qualtrics has validated and confirmed that (i) the general issue reported on this page has, in fact, impacted your Qualtrics account; and (ii) the nature of the issue entitles you to Fee Credits in accordance with your contract with Qualtrics.